reservation conversation by Killa Senggigi Beach Hotel

hy guys asslamualaikum wrwb kemarin saya ada tugas mata kuliah nih dari salah satu dosen di kampus meminta untuk membuat bagaiman sih percakapan pemseanan kamar tapi datanya itu asli dari hotel jadi gak boleh asal ngarang. hehehehe
so saya membuat conversation ini berdasarkan diri pribadi saya saja ya bagi kalian yang ingin menggunakannya silahkan tapi masih ada banyak style atau gaya bahasa yang idgunakan dalam reservation.
so lets check it out

RESERVATION CONVERSATION

 KILLA SENGGIGI BEACH LOMBOK

Create By : 4 Group 

Ø  Lili Dahlia                                     17158812034           (       GUEST 1        )

Ø  M. Fauzan Hazami                     17158812039           (    OPERATOR 1   )

Ø  M. Rajulun Kurniawan              17158812042           (    OPERATOR 2   )

Ø  M. Rifki Alwiansah                     17158812043           (      GUEST   2       )

Ø  Mukarram                                     17158812046           (      DIRECTOR      )

Ø  Shaty Wulandari                         17158812054           (  RESERVATION  )

AKOMODASI PERHOTELAN (B)

Tahun Ajaran 2016 / 2017

ASKING INFORMATION ABOUT HOTEL FACILITIES AND TOURISM OBJECT NEAR OF HOTEL

Operator 1                  : Good morning, Killa Senggigi Beach hotel.                                                                                                   Fauzan speaking, How may I assist you?

Guest 1                        : good morning. I am Lily and I need a place to stay for my holiday,  can you help me to find some information about Killa Hotel please ?

Operator 1                   : yes of course maam. What can I do for you?

Guest 1                        : I’d like to know about your hotel facilities, could you explain it to me please ?

Operator 1                   : alright maam. Our hotel Killa Senggigi Beach hotel have 150 rooms consisting of 64 garden rooms, 40 seaview rooms, 26 garden bungalows, 18 seaview bungalows, and also 2 deluxe bungalows. For make sure our Guest enjoying their sweet moment, our hotel have other facilities like Rinjani Restaurant, Basilico Italian Pavilion and Bamboo bar, a total sensory experience at the Spa, The Mayura and Berugak meeting room, 500 meters of private beach, sport and recreation facilities including swimming pool and facilities for beach volley ball, cycling, table tennis, snorkling, diving and more. For other information you could see on our website www.aerowisatahotels.com

Guest 1s                      : thanks. How about tourism object I can desire near of your hotel ?

Operator 1                   : the perfect location for Killa Senggigi Beach Lombok, 500 meters of private beach, which commands spectacular sunset view of Mount Agung on the neighboring island of Bali. Dazzling views, serene surrounding and total tranquility are the hallmark of Senggigi Beach Hotel.

Guest 1                        : Waow sounds great. What about some activities I can do maybe at your hotel please ?

Operator 1                   : Set in 12 hectares of lush tropical garden with a pristine beach to enjoy, there will certainly be many reasons to create lasting memories. Dining Opportunities, The Rinjani Restaurant serves a variety of European and Asian dishes, with a beautiful view overlooking the exquisite garden and beach. There is also entertainment and Basilico Italian Pavilion & Bar which serves authentic Italian delicacies with Italian wine and tropical drinks. On the shopping arcade you can fine everything you need, from shirts to souvenirs, at the Islander Trader Mini Market and Souvenir Shop. To manage your travel, our Aero Travel provides service for international & domestic ticket sales and outbond tour packages. We also can help you plan your  adventures, golf tours and many others. A diving center managed by Scuba Froggy provides diving and snorkeling trips to Gili Island

Guest 1                        : waow really inspire. How about getting direction to your hotel?

Operator 1                   : Located on the west of the exotic island of Lombok, Killa Senggigi Beach Lombok is your perfect getaway. Killa Senggigi Beach hotel located on Pantai Senggigi Beach street,  Senggigi, Lombok, West Nusa Tenggara, Indonesia. From Lombok International Airport (LIA) is only 56 km to our hotel.

Guest 1                        :May I know about the room rate and facilities please ?

Operator 1                   : For our hotel facilities that’s will explain with my partner, may I connecting you with him?

Guest 1                        : Oh Yes of course no problem

Operator 1                   : Ok thank you please wait for while

                                    You are connected maam

Guest 1                        : thank you

Operator 1                   : my pleasure

ASKING INFORMATION ABOUT ROOM FACILITIES AND ROOM RATE AT KILLA SENGGIGI LOMBOK

Operator 2                   : Good morning Killa Senggigi Operator Raju speaking How may I assist you?

Guest 1                        : morning. Can you explaint to me about room rate in your hotel for this period please ?

Operator 2                   : My pleasure maam. For Superior room the rate is Rp 1.490.000, Deluxe Sea View Room Rp 1.825.000, Bungalow Garden View Rp 2.025.000, Bungalow Sea View Rp 2.225.000. all the rate including 21% government and tax

Guest 1                        : how about the room facilities ?

Operator 2                   : All of the rooms available at the hotel are equipped with private bathroom with shower, double or twin bed, safety deposit box, LCD TV with cable channel, Air Conditioner, IDD telephone, tea and coffe making facilities, mini bar, and private terrace in front of room, electronic safe and call in system for the bungalows. The Mayura room and Berugaq room, with capacity of 100 Guests, is perfect for your business meetings or gatherings.

Guest 1                        : Great. Do you have some discount of the room rate for this period please?

Operator 2                   : I am sorry maam for this period we don’t have any promo of our hotel room rate

Guest 1                        : its oke. Alright I’d like to make a reservation please ?

Opertator 2                  : alright maam for making a reservation I’d like to connecting you with the reservation staff. Could you wait a moment please ?

Guest 1                        : yes its oke

Operator  2                  : thank you maam

MAKING A RESERVATION

Reservation                 : Good morning Killa Senggigi reservation Wulan speaking How may I assist you?

Guest 2                        :Good morning. I’d like to make a reservation please?

Reservation                 : Certainly sir. For what date sir?

Guest 2                        :Wednesday, 15^th of November 2017

Reservation                 : alright sir for this Wednesday is available, for how many nights are you going to stay?

Guest 2                        : for 3 nights please

Reservation                 : for how many person sir?

Guest 2                        : for two please

Reservation                 : what type of room do you prefer to stay in ?

Guest 2                        :Bungalow Sea View please

Reservation                 : ok. What time would you like to check in sir?

Guest 2                        : we will arrive at 9 am

Reservation                 :your name please sir?

Guest 2                        : Rifky (Guest name)

Reservation                 : sir let me repeat. Rifky, Romeo, Indian, Foxtrot, Kilo, Yungky, that’s right sir?

Guest 2                        : yes that’s right

Reservation                 : may I have your contact number sir?

Guest 2                        : yeah sure 081234567890

Reservation                 :thank you sir. How will the bill will be settled?

Guest 2                        : I will pay it in cash

Reservation                 : alright sir let me repeat

                                     A reservation for Bungalow Sea View room for 2 on Wednesday, 15 november, your stay will be for 3 nights.

                                     Would be that all?

Guest 2                        : yes perfect thank you

Reservation                 :alright sir thank you very much for your reservation, we are looking forward to see you in our beautifull hotel. If you have any cancelation about your reservation, please inform us as soon as possible. Have a good day sir.

Guest 2                        : thank you

Reservation                 : my pleasure sir

so thanks guys for your visiting to my blog n see you
wassalamualaikum wrwb